NEW-ZEALAND SHIPPING: We use NZ Post for shipping within New Zealand. Typically your order will take 2 to 3 working days within the North Island and 1 to 2 days to the South Island. Once your order is placed you will get a follow up email to let you know when your order is dispatched.

INTERNATIONAL SHIPPING: Whilst global shipping is returning to normal, we are still depending on courier networks to get your item to you. If you have any concerns please send a message to contact@seashellstory.co.nz

Australia  – Estimate Delivery : time 3 to 10 days

America – Estimate Delivery : time 4 to 15 days

Europe – Estimate Delivery : time 6 to 15 days

Rest of the World  – Estimate Delivery : time 6 to 20 days

SIGNATURE AND EXPRESS DELIVERY: Our parcel (standard and non-signature required) service means your item will be left. If you want the security of signing for your item, or would like to receive your item faster, please send a message to contact@seashellstory.co.nz so we can update your shipping. We are not responsible for items marked as delivered, which might go missing.

TAX & DUTIESFor overseas orders, any tax or duty charges upon arrival are determined by each country’s customs agency and are out of our control. We do not cover these costs.

Christmas Shipping Deadlines :

The last day for delivery in time for Christmas (within NZ) is Monday 20 December, 3pm NZT. For a full and thorough list of international shipping cut-off dates, please see the NZ Post website – Key Sending Dates.

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